服 務(wù) 流 程 第一步：為客戶作專業(yè)蟲害檢查,向客戶提供綜合蟲害控制檢查報告
First step：Make examination on insect pest for customers and provide synthetic insect pest control &inspection report.
報告內(nèi)容涉及Report includes：
(1) 發(fā)現(xiàn)蟲害種類及方位。Found type and location of insect pest.
(2) 蟲害引發(fā)原因。Reasons of insect pest.
(3) 物理/化學(xué)處理方法。Physical/chemical resolutions.
(4) 環(huán)境衛(wèi)生參考意見。Environmental and health suggestions . 第二步：向客戶提供“綜合蟲害控制建議書”
Second step：Offer Synthetic Insect Pest Control Proposal.
協(xié)議內(nèi)容包括 Agreement includes：
(1)發(fā)現(xiàn)存在的問題及我們的建議。Found problems and our suggestions.
(2)蟲害控制方法。Control way of insect pest.
(3)使用的藥物和器具，在中國登記的專業(yè)殺蟲劑，提供材料安全系數(shù)單據(jù)。
Used medicines and devices, special pesticide registered in China, provide material safety data.
(4)服務(wù)的頻率—如每月一次，每月兩次—視實際情況和行業(yè)而定。
Service intervals---once per month or twice per month, defined by actual conditions
(5)服務(wù)質(zhì)量保證。 Warranty of service quality.
(6)服務(wù)的價格：視實際蟲害嚴(yán)重程度，內(nèi)外環(huán)境，行業(yè)，房屋結(jié)構(gòu)等而定。
Service fee：According to actual seriousness of insect pest, surrounding environment, industry, building structure and etc.
(7)付款條件。Method of payment. 第三步：雙方簽約后進(jìn)行服務(wù)，服務(wù)時間配合并滿足客戶要求。
Third step：Provide service after signature by both parties and according to the service schedule required by customers.
(1)每次服務(wù)結(jié)束后，當(dāng)場提供服務(wù)清單。
Provide service list as soon as service completion.
(2)作為客戶的蟲控檔案資料，供客戶及其供應(yīng)商審計。
Produce pest control records for customers for review by customers and suppliers. 第四步：定期對客戶進(jìn)行回訪和質(zhì)量跟蹤,把客戶的意見反饋到日常工作中。
Fourth step：Make customer visit and quality trace periodically and take customers’ feedback into account during routine practices. | 
